Welcome to Our Education Centre!
We're here to make your shopping experience seamless!
Our step-by-step tutorials guide you through everything from Account Registration to Order Tracking.
Explore our Education Centre for detailed tutorials or contact our Customer Success Team for further assistance:
customersuccess@cmsdistribution.com
Discover the CMS Distribution Web Store and our Brand New Features
Just a friendly reminder: These prices are set only for these tutorial guides.
These prices will be different from what you will see once you log in.
For the most accurate and up-to-date price rates, be sure to sign in to your CMS Store Account!
1. How to Register
Watch this video tutorial for step-by-step guidance on How to Register on the CMS Store.
Timeline:
0:05- How to Register a New Customer Account
2:36- How to Register an Existing Customer Account
2. Login and Home Page
How to Login and Home Page overview.
Discover where to find our latest offers and promotions, and last chance to buy products.
4. Search and Filter Functions
Make searching for and finding products easier with our handy Search bar and Filter Functions.
Learn how to use them by watching the tutorial.
5. Product Listing and Search Results Pages
Learn about our Product Listing Pages here and how to navigate them effectively.
We'll show you How to Add items to your Favourites Lists and Add items to your Cart.
6. Product Pages
Take a closer look at our Product Pages and how to access more information.
For example: Product Details, Specifications, Shipping Dimensions, and Downloadable Product Brochures.
7. Shopping Cart
We'll show you how to amend items in your Shopping Cart, increase or decrease quantities and how to Remove items.
Timeline:
0:10- How to add products to cart
1:00- My Cart overview
1:14- Changing quantities
1:34- Remove an item
1:41- Shopping Cart Page
2:16- Proceed to Checkout
2:24- Shipping Reference
8. Checkout
Here, we take you through the Checkout Process, to ensure that you can complete your purchase with ease and confidence.
9. My Account
Discover your options and preferences in the My Account Section. Learn how to update and amend your Personal and Company Information, Billing and Shipping Addresses and more.
Timeline:
0:23- Sign In to Access My Account (Home Page)
0:50- My Favourites List
1:40- Orders
2:10- Invoices
3:36- Credit Notes
4:00- Debit Notes
4:30- Financial Ledger
6:00- My Additional Addresses
6:28- Contact Us
6:44- Company Profile
7:12- Company Users
8:27- Company Structure
8:45- Marketing Preferences
Reminder
There can only be one Company Admin for the CMS Web Store. This means you can get added as a Company User (there can be multiple Company Users) by the Company Admin.
When you are Added as a Company User you can have access to Admin Rights (for example- Add or Remove Company Users, Purchasing or Browsing).
If you would like the Customer Success Team to add you as the Company User we will need Written Confirmation by the Company Admin. The details which is required- Job Title, Full Name, Email Address and Phone Number.
10. Support
If you ever need any more help, here we show you how you can contact our Customer Success Team for further Support.
Timeline:
0:07- Support (general)
1:14- Non UK/IE Customer Support
1:45- Support for Existing Customers